Critical Incident Response
Support when you need it most
In the event of a traumatic workplace event, a trained counselor will report to your worksite within two hours and provide caring and compassionate crisis support and/or a more traditional critical incident debriefing within 48 hours, based on the needs of your organization.
A critical incident is a workplace event that can impact workers directly or indirectly. In a debriefing, a trained counselor helps individuals understand what happened, how to cope, and heal.
On-site services include group debriefings, individual counseling, and supervisory consultation. DIRECTION can also facilitate work group meetings related to losses, such as the severe or prolonged illness or expected death of a co-worker. In addition, we offer written materials on coping with grief and acute stress.
The benefit to you and your employees is immeasurable.